Earning & Redeeming Rewards Points
Frequently Asked Questions
What is Harmonic Arts' Customer Rewards Program?
The Rewards Program is our way of celebrating our herbal community with special perks and discounts! Earn points for each order you make on harmonicarts.ca and get rewards for every friend you refer to Harmonic Arts. Use the points your earn with every purchase to unlock exclusive discounts!
How do I sign up?
Signing up for our Rewards Program is easy and free! First, you’ll need to create a Harmonic Arts account. Once you've created an account, simply click the green 'Rewards Program' button on the bottom right side of our website to activate your Rewards account and start earning!
Already have an account with us? Login to your Rewards Panel to view the points you’ve already accrued, earn more through various actions and unlock special discounts!
How do I check my points balance and rewards?
To view your points, log into your Rewards Panel by clicking on the green "Rewards Program" button on the bottom right corner of our website. Once you've opened your panel, your point balance will appear in the top left corner. To access and use the rewards you've earned, click on the "Your Rewards" button within your panel.
How do I redeem points on my purchases?
Once you’ve earned enough points to claim a reward or discount, you’ll receive an email with a special coupon code to apply to your next order. To redeem, apply the coupon code at checkout.
Didn’t receive the email? Access your rewards by logging into the Customer Rewards panel. Once logged in, click “Your Rewards” and select the rewards you’re eligible for. Please note that Rewards coupons cannot be combined with other discounts or special offers.
Can I combine my rewards with other discounts?
Rewards cannot be redeemed in combination with any other sale discounts offered by Harmonic Arts.
Keep an eye on your emails, though! Exclusive discounts may be offered to Smile members during promotional periods.
Are there blackout periods for Reward redemptions?
Rewards Members can expect to see blackout periods during promotional events. Please be advised that Members will not be permitted to redeem rewards during these periods. Exclusive discounts may be offered to members depending on the promotional event.
Will my points expire?
Rewards Points will never expire and may be redeemed at any point.